Benefits Of Replacing Your Old PBX With VoIP

by Administrator 20. August 2012 13:08

The purpose of any business is to make profits, and one of the numerous ways of achieving this is to cut down on the running costs. Businesses today are switching over to hosted phone systems as a means of improving their efficiency and saving on their costs. These phone systems use VoIP (Voice over Internet Protocol) for the company?s communication needs. It is an extremely reliable way of making calls within the office and its branches all over the world.

The following is a list of some of the major benefits of using hosted telephone systems:

• Companies feel they can focus better on their business activities without having to worry about a snag in the communications system of the business, as the hosting company will take care of the installation, maintenance and upgradation.? In the old PBX systems, any fault in the telephone line would make everything go haywire, wasting the precious time of the business and leading to additional costs of repair.
• The VoIP systems are very neat as compared to the old phone systems as all the telephone infrastructure is kept at a different location and the business premises only have the phone sets.
• Hosted phone systems have cheaper installation and operating costs.
• A lot of time is saved as there is no need to punch different numbers for contacting one another in the office and just a single number will suffice.
• These systems are highly scalable and change according to the growing requirements of the business without interrupting the day-to-day operations. Multiple extensions are added to the existing system without any additional costs or equipment.
• VoIP systems have an automated attendant who performs the role of a virtual receptionist cutting on the expenses of a real one.
• Employees enjoy greater flexibility as they can even work from the comfort of their own homes provided they have a computer and a reliable internet connection. This is good for the business too as employees are always connected to their work irrespective of whether they come to the office or not thus increasing the productivity.
• Such a system also improves the customer services as you can instantly have access to important customer information the moment you receive a call or email from him or her. This saves on your time with each customer and increases your efficiency.

If you are looking for Hosted VoIP phone system for your business, contact us at Folkerson Communications, LTD. We provide customized and affordable VoIP services in and around Central Texas. For more details, you can call us at Austin: (512) 977-0055, Temple: (254) 742-0064, Killeen: (254) 698-0016 and Waco: (254) 662-2255.

VOIP Phone System Austin - Phone System Waco

Source: http://www.folkersoncom.com/blog/post/Benefits-Of-Replacing-Your-Old-PBX-With-VoIP.aspx

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